Customer Service

If you can’t find the answer to your question using the links below, please contact us via the form below or by calling us at 877-682-7949

Shipping
All orders are shipped via USPS. When your order is ready to be shipped, you will receive a shipment confirmation e-mail. The e-mail will contain shipment details and the USPS tracking number you can use to track your order.

Orders received Monday through Friday by 2 pm ET are shipped the same day. All other orders will be shipped the next business day.

Most orders shipped via Standard Ground are processed and shipped within 1 – 2 business days, depending on product availability.

MEG 21 currently ships within the United States only.

For more information or questions, please Contact Us or call 877-682-7949.

Order Status

All orders are shipped via USPS. When your order is ready to be shipped, you will receive a shipment confirmation e-mail. The e-mail will contain shipment details and the USPS tracking number you can use to track your order.

Please note: orders received Monday through Friday by 2 pm ET are shipped the same day. All other orders will be shipped the next business day.

Returns

Returns must be shipped to MEG 21 within 30 days of purchase in the original package and with the original invoice enclosed. Only those items purchased on the MEG 21 website are eligible for return. Products used 50 percent or more are not eligible for return. MEG 21 reserves the right to determine the actual amount of product usage. Customers are responsible for absorbing the mailing costs of a return.  Credit for a return will be made only to the credit card used for the original purchase and will be applied once the return shipment has been received and processed by MEG 21.

Please ship returns to:

261 Old York Rd, Suite #427
Jenkintown, PA 19046

Problems with an Order

If you have any problems with your order, please contact us or call us at 877-682-7949.  Customer service hours are M-F 9am – 5pm EST.

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